Refund policy

We accept returns and exchanges for jewelry, perfumes, and handbags within seven (7) days from the delivery date.

Items must be in perfect condition, show no signs of use, and retain their original tags and packaging.

Return shipping costs are the customer's responsibility. A fixed $10 USD restocking fee will apply when applicable and in accordance with the conditions communicated to the customer.

Final sale items and products purchased during promotions are not eligible for returns, except in cases where they arrive defective or damaged. In such cases, customers should contact the store to arrange an appropriate resolution.

To request a return or exchange, customers must contact our customer service team within the established timeframe, providing their order information and the reason for the request.

Refunds will be processed in accordance with the store's policies and applicable processing times.